Bot9 Pricing Guide: Choosing the Best Plan for Your Business

Bot9 offers four differently-priced plans to best suit your business requirements and budget: Starter, Pro, Unlimited and Enterprises.

You can begin exploring any of our plans with a 7-day trial for just $1.

Each of these plans are tailored to fit specific business sizes and needs, with a range of features and capabilities.

Let's dive deeply into each of these packages to help you make an informed decision on which plan is right for you.

1. Starter Plan

Price: $29/month, billed annually.

As the name suggests, it is designed for startups and small businesses craving essential chat automation.

Features:

  • Up to 2000 responses per month.

  • Unlimited training data.

  • Shared Inbox and chat widget.

  • Analytics.

  • Storage up to 5000 contacts.

  • Single chatbot.

  • Unlimited history.

  • 5 custom rules.

  • Multilingual support.

This package can be the perfect launching point for businesses just beginning to explore the power of a chatbot.

2. Pro Plan

Price: $99/month, billed annually.

Ideal for medium-sized businesses seeking more customization and wealthier features.

Features:

  • All features in Starter, plus:

  • Up to 3000 responses per month.

  • Storage up to 50000 contacts.

  • Up to 5 chatbots.

  • 10 custom rules.

  • API access (rate limit applicable).

  • Support for Whatsapp, Zendesk, Freshdesk, Zapier, and Slack.

If flexibility, customization, and feature-rich experiences are what you need, the Pro plan would be an ideal pick.

3. Unlimited Plan

Price: $199/month, billed annually.

As the name suggests, it’s made for businesses that want it all without limitations.

Features:

  • All features in Pro, plus:

  • Up to 5000 responses per month.

  • Storage up to 100000 contacts.

  • Up to 25 chatbots.

  • Unlimited custom rules.

  • API access (no rate limit).

Given the depth of customization and scalability, the Unlimited Plan, truthfully, lives up to its name.

4. Enterprises Plan

Price: Contact Sales for pricing specifics.

It is tailored for businesses seeking top-tier automation capabilities alongside robust security features and oversight capabilities.

Features:

  • All features in the Unlimited plan, plus:

  • Advanced Admin Permissions

  • SAML Single Sign-On (SSO)

  • Custom data retention

  • Dedicated Account Manager

With added privileges, robust security, and a dedicated account manager, the Enterprises Plan is ideal for businesses that need a comprehensive AI solution in a secure and highly manageable environment.


FAQs:

Q: What payment methods do you accept?

A: We accept all major credit cards, debit cards for payments.

Q: What happens when the limit of responses per month is reached?

A: Your chatbot will stop responding once the limit of responses for the month is reached. You can either wait until the start of the new monthly cycle, or upgrade to a plan with a higher response limit or add your own OpenAI API key to obtain more responses.

Q: What do you count as a 'response'?

A: Any message sent by your chatbot in response to a user message is counted as a response.

Q: Can I change my plan at any time?

A: Yes, you can upgrade or downgrade your plan at any time from your account settings. The changes will take effect at the start of the next billing cycle.

Q: What if I want to cancel my plan?

A: You can cancel your subscription plan at any time from your account settings. The cancellation will take effect at the end of the current billing cycle.

Q: Do you offer any discounts for non-profits or educational organizations?

A: Yes, we do offer special pricing for non-profit and educational organizations. Please contact our sales team for more details.

Q: Do I need to sign a long term contract?

A: No, Bot9 does not require long-term contracts. Our plans are flexible and allow for monthly or annual subscriptions.

Q: Does each plan come with customer support?

A: Yes, every Bot9 plan includes access to our customer support team. However, the response time may vary based on the plan.

Remember, if your question isn't here or you need more help, you can always reach out to the Bot9 support or sales team.



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