# Integrations: Extending the power of Bot9

Unlock the full potential of your customer support with Bot9 Integrations.



Our latest integration capabilities allow you to connect Bot9 with your favorite
tools and platforms, streamlining your support process and ensuring a seamless
experience for both your team and your customers.

Certain integrations are available under specific plan. Choose the plan that
best fits your business needs to access the corresponding app integrations.



Currently we have the following apps available:

 1. Intercom: Answer all your intercom messages on autopilot, without the help
    of live agents. you can also create intercom tickets from your bot9 inbox.
    

 2. Slack: Add your AI assistant in your slack channel in one click.
    

 3. Discord: Answer all your discord messages on autopilot, without the help of
    live agents.
    

 4. Freshdesk: Hands-free resolution for all your freshdesk queries.
    

 5. Zapier: 5000+ integrations. build automated workflows customized for your
    business.
    

 6. Crisp: Automate your Crisp customer messaging with bot9's AI capabilities.
    Manage inquiries and engage users effectively from your bot9 inbox.
    

 7. Zendesk: Enhance your Zendesk support with bot9's AI. Resolve tickets faster
    and provide 24/7 assistance without manual intervention.
    
    

 8. Whatsapp: Connect bot9's smart AI to your WhatsApp Business. Respond to
    customers instantly, manage chats efficiently, and elevate your support
    game.

To check all integrations, visit: https://app.bot9.ai/apps
[https://app.bot9.ai/apps]

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APPS/INTEGRATIONS FAQS

What platforms does the bot9.ai [http://bot9.ai] chatbot integrate with?

Your website chat widget can be integrated with a variety of platforms,
including your website, WordPress, PrestaShop or even Shopify.



How do I integrate the bot9.ai [http://bot9.ai] chatbot with my website?

The bot can be integrated into your website by copying the provided JavaScript
code and pasting it before the </body> tag on the pages where you want the chat
widget to appear.



Is there a step-by-step guide to integrate the chatbot with Facebook Messenger?

Yes, we provide an easy-to-follow guide to integrate our chatbot with Facebook
Messenger. It involves authenticating the bot with Facebook's OAuth and setting
it up on your Facebook page. Please schedule a call with us from
https://calendly.com/bot9/30min [https://calendly.com/bot9/30min] if you need
any help.



Can the bot9.ai [http://bot9.ai] chatbot integrate with my CRM software?

Yes, our bot can be integrated with several popular CRM software. This allows
the chatbot to access and use customer data to enhance its interactions. Please
schedule a call with us from https://calendly.com/bot9/30min
[https://calendly.com/bot9/30min] if you need any help.



What kind of technical knowledge is required to integrate the bot9.ai
[http://bot9.ai] chatbot with my platforms?

The level of technical knowledge required for integration depends on the
platform. For website integration, you simply need to paste the provided code
into your site. For more complex integrations, some basic understanding of APIs
might be useful. However, we provide thorough guides and customer support to
assist you.



What happens if the bot encounters an issue post-integration? Do you provide
support?

Yes, we offer support in case of any issues post-integration. Our team is
available to help troubleshoot and resolve problems you might encounter. You can
write us on helpme@bot9.ai [helpme@bot9.ai] or schedule a call with us from
https://calendly.com/bot9/30min [https://calendly.com/bot9/30min]



Can I integrate the bot on multiple platforms simultaneously?

Yes, you can integrate the chatbot across multiple platforms simultaneously. The
bot can handle customer interactions across all integrated platforms.



Can the bot9.ai [http://bot9.ai] chatbot be integrated into a mobile app?

Yes, it can be integrated across any platform you wish.



Is there an API available for developing custom integrations?

Yes, we provide an API that allows for the development of custom integrations to
meet your specific needs. You can refer to our API documentation here:
https://www.apimatic.io/api-docs/bot9ai
[https://www.apimatic.io/api-docs/bot9ai]